Storage FAQ

A: Bottom right hand corner of either handle side of the box. See EXAMPLE

A: Approximately 30-40 regular files. See EXAMPLE

A: Infoshred is happy to accept boxes from other storage vendors, however it is important that a unique barcode is on each box. Infoshred’s customer service can help to determine if your boxes will need to be re-barcoded.

A: We provide bundles of 10 1.2 cuft boxes for sale (10x12x15)

A: Follow our New Storage Pickup checklist. Click HERE

A: Follow our Storage Box Size guidelines. Click HERE

A:  Contact Infoshred Storage Customer Service to provide a listing of boxes ready to be destroyed, you will then receive a destruction authorization form. Once Infoshred receives this form signed off we will begin the destruction process.

A: To find out the appropriate retention period for the information you are sending to off-site storage and/or destruction, please contact your legal department and/or your accountant.


A: Your files or boxes will be delivered the following business day if you order by 3 p.m. 50 maximum items


A: Storage will be charged on a monthly basis. The following month, you’ll get an invoice for your past months’ storage charge and services.

Call us at 860-627-5800 for additional information, or click here to get a free estimate.

Watch our educational videos here to learn more about Infoshred:

Record Storage

Storage FAQs

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Infoshred 3 Craftsman Road East Windsor, CT 06088 USA Local (860) 627-5800 (860) 627-5809 (Fax)