September 10, 2026

Three Floors Up, Out a Window, and Gone in Twelve Days

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A large-scale secure records purge at a historic New England mill complex

The Challenge

186

TONS SECURELY DESTROYED

570

CONTAINERS & PALLETS HANDLED

37

TRUCKLOADS TRANSPORTED

12

WORKING DAYS ON SITE

10

DAYS AHEAD OF DEADLINE

A national energy and logistics company needed decades of stored business records removed and securely destroyed from a historic mill complex in northeastern Connecticut. The material sat in two very different places, and each one presented its own problem.

The first was a ground-level warehouse dock holding roughly 120 pallets of records. Straightforward work, but the customer needed it cleared fast and without disrupting weekday operations at the property.

The second was the hard one. Thousands of boxes were shelved on the third floor of a nineteenth-century mill tower — a building with narrow stairwells, limited elevator capacity, and no practical way to move that volume of paper down through the interior without weeks of hand-carrying. Conventional approaches would have taken months. The customer had a hard deadline measured in weeks.

The engineered chute running from a third-floor window
down to ground-level containers. — The engineered chute running from a third-floor window down to ground-level containers.

The Solution: Bring the Building to the Truck

Rather than move paper down through the building, Infoshred moved it out of the building. Our team
engineered an exterior chute system anchored at a third-floor window, running from a purpose-built mounting
frame down to bulk containers staged at ground level.

The window mount was fabricated specifically for this structure. Crews built a bracket assembly sized to the
opening, rigged with protective sheathing so no part of the historic facade or window frame carried load or
took damage. A welded top hopper fed the chute sections, giving crews upstairs a controlled drop point and
keeping material contained through the full descent.

Upstairs, teams worked the shelving row by row, feeding boxes into the hopper. Downstairs, a second crew
rotated bulk containers under the chute outlet, staged filled units, and loaded trailers. Seventy-five containers
moved in a continuous three-set rotation — one filling, one in transit, one returning — so the crews upstairs
never waited on empties.

The purpose-built window mount and top hopper, rigged inside
the third floor. — The purpose-built window mount and top hopper, rigged inside the third floor.

Bulk containers staged at ground level, awaiting the next
rotation. — Bulk containers staged at ground level, awaiting the next rotation.

Eleven Trucks, One Saturday

The dock phase called for a different kind of solution: speed, and no interference with the property's weekday operations. Infoshred put a fourteen-person crew on site on a single Saturday and cleared the entire dock area in one day.

120 pallets staged, loaded, and hauled. Eleven truckloads. Over 50 tons of records off the property and en route to secure destruction — between one sunrise and one sunset.

Dock 8 at the start of the day — roughly 120 pallets staged for
removal. — Dock 8 at the start of the day — roughly 120 pallets staged for removal.

The same floor at the end of it. One crew, one Saturday.

Loaded trucks cycled continuously between the mill and our East Windsor destruction facility roughly sixty-four miles away, each one documented and weighed. By Monday morning the dock was empty and broom-clean, and the property's weekday operations had never been touched.

Managed, Not Improvised

Projects of this size fail on coordination, not on effort. Infoshred ran this engagement as a managed project from the first site walk to the final Certificate of Destruction.

A test run before full production. Before committing crews to a three-week schedule, we ran a single instrumented day: rig the chute, run material, weigh the result. That day told us what a container actually holds, what a crew actually produces, and how many loads the job would really take — while there was still time to act on the answer.
Daily measurement against plan. Every working day was logged: crew size, hours, containers filled, trips run, weight moved. Progress was measured against the plan continuously, not reconstructed at the end.
Crew sizing driven by data. When the measured production rate showed the original crew size would finish behind schedule, we scaled
Documented chain of custody throughout. Every load ticketed, every pound weighed, Certificates of Destruction issued for all material processed.
Proactive customer communication. Progress updates ran multiple times a week through the early phase and daily through peak production, with volume figures attached.

The Result

The project finished on Friday, August 21 — ten days ahead of the contractual deadline. One hundred eighty-six tons of records were removed, transported, and securely destroyed at our NAID AAA Certified facility. Ninety-nine percent of the material was recovered for recycling and baled for reuse at Northeast paper
mills. Both work areas were left broom-clean, and Certificates of Destruction were issued for every pound processed.

No damage to a historic structure. No disruption to the property's operations. No missed deadline.

Third-floor shelving as found — rows of records across the full
tower floor. — Third-floor shelving as found — rows of records across the full tower floor.

The same floor cleared, swept, and returned to the property.

What This Project Demonstrates



Large-volume purge capability		186 tons across 12 working days in two distinct work environments
Engineered material handling	Custom exterior chute and window mounting system built for a historic structure
Surge crew capacity	Teams scaled from 7 to 14 workers as conditions required, weekends included
Fleet depth	Box trucks and 53-foot tractor-trailers on a continuous 64-mile transport cycle
Container logistics	75-unit bulk container rotation supporting uninterrupted production
Certified secure destruction	NAID AAA Certified plant-based destruction with full chain of custody
Environmental recovery	99% of material recovered and baled for recycling

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