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September 11, 2026
How a Litchfield Law Firm Simplified a Major File Purge with Infoshred
The Client
A Litchfield law firm needed to securely purge a large volume of old files and full cabinets. “We had a lot that needed to be removed and destroyed confidentially. The job turned out to be more than we planned for. That didn’t stop the drivers from Infoshred,” said the firm’s receptionist. “Anything we asked, they were happy to oblige. We were impressed.”
The Challenge: A Heavy, Complex Purge
A Litchfield law firm needed to securely purge a large volume of old files and full cabinets. “We had a lot that needed to be removed and destroyed confidentially. The job turned out to be more than we planned for. That didn’t stop the drivers from Infoshred,” said the firm’s receptionist. “Anything we asked, they were happy to oblige. We were impressed.”
The Infoshred Solution
Infoshred sent a two-member team to handle the removal of the documents and to oversee their secure destruction. Even as new boxes and items were added during the process, the crew consistently said they were “happy to help,” taking anything extra the firm needed removed.
Service Experience: Drivers and Office Support
Infoshred drivers’ attitude and professionalism made a demanding job feel manageable. “They were efficient and conscientious. They did the job thoughtfully. It was nice to see a company that values service,” she added.
Behind the scenes, Infoshred member Jenna kept the paperwork and scheduling orderly. “She was consistently responsive, helpful in clarifying details, and quick to reply,” said their receptionist.
Results and Overall Impact
By the end of the purge, the law firm cleared out a large backlog of old files, freeing office space and reducing the risk associated with storing unnecessary paper records. “Infoshred demonstrated high service levels, high standards, and a hands-on approach that reassured staff at every step,” concluded the firm’s receptionist.
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